Privacy Policy
Last Updated: 12/14/2025
At FollowSure ("we," "our," or "us"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website and services.
1. Information We Collect
We only collect information that is necessary to provide our services to you. This may include:
- Personal Information: Name, email address, phone number, and company name when you sign up for a pilot or contact us.
- Usage Data: Information about how you interact with our website and services (e.g., call logs, message timestamps) for the purpose of service delivery and quality assurance.
2. How We Use Your Information
We use your information solely for the following purposes:
- To provide, operate, and maintain our AI triage and lead qualification services.
- To communicate with you regarding your account, pilot status, or service updates.
- To audit and verify communications as part of our rigorous compliance standards.
We do not sell, rent, or trade your personal information to third parties.
3. Data Security
We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. All communications are logged with timestamps for audit and compliance purposes.
4. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.
5. Your Rights
You have the right to access, correct, or request the deletion of your personal information. If you wish to exercise these rights, please contact us.
6. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us.