Terms of Service

Last Updated: 12/14/2025

Please read these Terms of Service ("Terms") carefully before using the FollowSure website and services operated by FollowSure ("us", "we", or "our").

1. Acceptance of Terms

By accessing or using our services, you agree to be bound by these Terms. If you disagree with any part of the terms, you may not use our services.

2. Use of Service

FollowSure provides AI-driven call triage and lead qualification services. You agree to use the service only for lawful purposes and in accordance with these Terms.

3. Accounts

When you create an account or sign up for a pilot, you must provide us with accurate, complete, and current information. Failure to do so constitutes a breach of the Terms.

4. Intellectual Property

The service and its original content, features, and functionality are and will remain the exclusive property of FollowSure and its licensors.

5. Limitation of Liability

In no event shall FollowSure, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the service.

6. Termination

We may terminate or suspend access to our service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

7. Governing Law

These Terms shall be governed and construed in accordance with the laws of South Africa, without regard to its conflict of law provisions.

8. Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. By continuing to access or use our service after those revisions become effective, you agree to be bound by the revised terms.

9. Contact Us

If you have any questions about these Terms, please contact us.